Privacy Policy
How we collect, use, and protect your personal data
Last updated: October 2026
Kef Quad Treks ('we', 'us', 'our') is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information about you when you use our website (kefquadtreks.com) or contact us to book a tour.
1. Who We Are
Kef Quad Treks is a quad-biking tour operator based in Lixouri, Kefalonia, Greece. We are the data controller responsible for your personal data. You can contact us at: office@kefquadtreks.com or +30 698 732 0778.
2. What Data We Collect
We may collect the following personal data when you enquire about or book a tour: your name, email address, phone number, number of participants, and any special requirements or health information relevant to your booking. We also collect technical data such as your IP address, browser type, and pages visited when you use our website.
3. How We Use Your Data
We use your personal data to: process and manage your tour booking; communicate with you about your booking or enquiry; send you safety information relevant to your tour; comply with our legal obligations; and improve our website and services. We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your personal data on the following legal bases: performance of a contract (to fulfil your booking); compliance with a legal obligation (e.g. health and safety requirements); and our legitimate interests in operating our business and communicating with customers. Where we rely on your consent, you may withdraw it at any time.
5. Cookies
Our website uses cookies to improve your browsing experience and to remember your preferences. We use a consent banner to obtain your agreement before placing non-essential cookies. You can manage or withdraw your cookie consent at any time through your browser settings.
6. Data Sharing
We do not sell your personal data to third parties. We may share your data with trusted service providers who assist us in operating our website and business (such as email providers), provided they agree to keep your data confidential. We may also disclose data where required by Greek or EU law.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Booking records are typically retained for up to 5 years in accordance with Greek tax and commercial law.
8. Your Rights Under GDPR
As a data subject under the General Data Protection Regulation (GDPR), you have the right to: access your personal data; rectify inaccurate data; request erasure of your data ('right to be forgotten'); restrict or object to processing; and data portability. To exercise any of these rights, please contact us at office@kefquadtreks.com. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) at www.dpa.gr.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: Email: office@kefquadtreks.com | Phone: +30 698 732 0778 | Address: Lixouri, Kefalonia, Greece.